Kanwa customer testimonials
The satisfied smiles and sincere feedback from every customer are more precious medals than any award.
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Google Maps recommended

Real customer reviews

(Source: Google Maps)
We always welcome feedback from every guest with an open and honest attitude.
We consistently maintain high ratings on Google Maps, which stems from our dedication to the details of our service.
Overall rating: 4.9 / 5.0 (continuously updated) Number of reviews: 400+ genuine reviews from tourists worldwide

Selected Customer Reviews

From the moment of the kimono fitting to the beautifully done hair, the experience was exceptional! Every detail was handled with care, professionalism, and warmth. A remarkable experience that surpassed all our expectations. The staff treated us with such warmth and care, making the fitting and styling process truly enjoyable. The place is very clean. A lot of options. The kimonos were elegant, the accessories well-coordinated and the hairstyling was flawless. Truly an unforgettable experience. Perfect score in every way! Exceptional service and friendliness! We highly recommend! The best Kimono rental in Kyoto. Absolutely deserving of a perfect score!
one of my family's most memorable experiences during our visit to Kyoto. the staff were extremely professional and welcoming, and very very friendly and humble. communication was easy as one of the lady staff spoke fluent Mandarin (we are from Singapore) :) although they are a relatively new shop, their services definitely do not disappoint!
after dressing us up very nicely, they did our hair extremely professionally and efficiently and recommended us beautiful hair accessories. I was particularly impressed as I have short hair which the staff could have just done in a simple updo, but she still made the effort to try out different looks and finally decided on a beautiful style which she took care to ask for my opinions as well. 💜
It was an awesome experience for my family. Super nice employees welcomed us and helped us with our multiple decisions we failed to make 😆 Although we didn’t speak the same language, somehow the communication process was perfect!!
This store has lots of choices for women kimonos as well as children’s. What I liked most was the price more affordable than other rental stores (I canceled my other expensive reservation after finding this place), even the hair dressing + accessories were included in the rental price. We got bags, shoes, a crochet umbrella, and cat(or fox) masks. I recommend visiting before noon, because they have more pretty styles/color range available.

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