FAQ

Q：How to book? Is a deposit required?

You can book directly online by selecting your date, time, and number of people. The booking is completely free, no deposit required. During peak seasons (Cherry Blossom & Maple Leaf), we highly recommend booking 1-2 weeks in advance.

Q：Does the plan price include everything? Are there any hidden costs?

Rest assured, our plan pricing is "all-inclusive". It covers your chosen kimono, obi (sash), juban (underrobe), tabi (socks), zori (sandals), Japanese hairstyling, hair accessories, and a matching bag. There are no mandatory extra charges at the shop.

Q：Can I make a last-minute booking or change my reservation time?

We reserve a dedicated stylist and kimonos based on your booking. Changes require at least 24 hours advance notice. Walk-ins are subject to our availability, especially during peak seasons.

Q：Do I need to decide on a plan before arriving? What if I can't decide?

Not at all! We encourage you to try on kimonos and decide in the shop. Our professional staff offers free styling advice to help you find your perfect match.

Q：I'm very tall/plus-sized. Do you have kimonos that will fit me?

Absolutely! We have a range of special size kimonos (including plus sizes) for taller and curvier guests to ensure an elegant and comfortable fit.

Q：Are the kimonos hygienic? How are they cleaned?

Hygiene is our top priority. All inner garments are washed and sterilized after every single use. The kimonos themselves undergo professional cleaning and pressing.

Q：How long does the entire dressing and hairstyling process take?

Please reserve 40-60 minutes for the full experience, from selection to completion. This allows ample time for choosing and meticulous styling.

Q：Is the kimono comfortable to wear? Can I move freely?

Our experienced dressers (10+ years) specialize in techniques that are both beautiful and comfortable. You will be able to walk and explore Kyoto with ease.

Q：Does the kimono have to be returned on the same day?

We offer two options:

1、Standard Return: By 17:00 on the same day.

2、Free Overnight Return: Enjoy Kyoto's nightscapes in your kimono! We offer free overnight return (confirm with staff at the shop, return by agreed time next day).

Q：What if it rains or my plans change?

We understand travel can be unpredictable. On rainy days, we provide simple complimentary oil-paper umbrellas for photos. Please notify us in advance for cancellations.